Hisense Customer Care
Need help or advice on a Hisense product?
Choose one of the following ways to contact our Hisense Customer Care team.
Via Phone or Online from 10:30AM to 7PM Monday - Friday,
11:00AM-5PM Saturday NZST
Model No. 55U7SNZ (New Zealand version)
From weekend footy with friends to family movie nights and late-night gaming sessions, the Hisense U7S makes every moment feel bigger. Powered by Hi-QLED MiniLED Pro, ultra-smooth Native 165Hz Game Mode, immersive 2.1.2 surround sound and an Anti-Reflection & Glare-Free screen built for bright New Zealand living rooms, it delivers vibrant colour, sharp detail and smooth action — so everyone can sit back and enjoy the moment together.
As models may vary from country to country (even though products may have the same model number), please check the specifications. This is the New Zealand model.
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Hi-QLED MiniLED Pro
Experience breathtaking contrast with thousands of precision-controlled MiniLEDs. Bright scenes shine with incredible brilliance, dark scenes reveal rich, deep blacks, and every moment feels beautifully balanced across the entire screen — just as it was meant to be seen.

Intelligent light Path Design
Real MiniLED technology uses direct backlighting for precise light control and long-lasting performance. A precision single-refraction lens system directs light accurately to reduce halos, while enhancing contrast and depth for a clearer, more immersive picture.

Ultra-Precise MiniLED
See every detail like never before with our new MiniLED array. With 1/40 smaller LEDs and more local dimming zones, it gives you deeper blacks, richer colours, and stunningly sharp, lifelike images — bringing every scene to life.

Hi-QLED Colour
Experience a visual treat with Hi-QLED Colour. Every frame is rich, vibrant, and true-to-life, so every colour, from the most subtle to the most vibrant, stands out.

Up to 3,000 nits Peak Brightness
With up to 3000 nits of brightness, every highlight pops, shadows stay detailed, and colours remain rich and vibrant — no matter how bright the room.

Anti-Reflection & Glare-Free
Enjoy your favourite movies and games without distractions. Anti-Reflection and Glare-Free technology reduces glare and reflections, so the picture stays clear and colourful — whether it’s a bright afternoon with the family or a cosy movie night after dark.

Hi-View AI Engine Pro
Sit back and let your TV do the work. The Hi-View AI Engine Pro analyses every scene in real time, automatically perfecting colour, depth, and motion. Every frame becomes more than just a picture — it becomes a vivid, unforgettable experience.

AI RGB Light Sensor
From bright sunny days to cosy winter nights, the AI RGB Light Sensor automatically adjusts brightness and colour temperature to suit your space. The picture always looks just right, whatever the moment.

AI HDR Upscaler
AI HDR Upscaler upgrades standard video with richer colours, sharper details and deeper contrast for an HDR-like viewing experience.

AI 4K Upscaler
Bring your favourite shows and movies to life in 4K. Smart picture processing sharpens details, reduces noise, and upgrades older content so it looks clearer and more vibrant on today’s screens.
*Image simulated for illustrative purpose.

AI Smooth Motion
AI Smooth Motion keeps fast movement clear and fluid, reducing blur and judder in real time. From gaming to high-speed sport, every moment looks sharp, smooth and easy on the eyes.

2.1.2 Multi-Channel Surround
Feel sound come to life all around you. The 2.1.2 multi-channel system sends audio from every side of the TV, bouncing off your walls to create a truly immersive soundscape. Every effect moves naturally, drawing you deeper into the action and making every scene feel real.

Tuned by Devialet
Tuned in collaboration with Devialet, Hisense TVs deliver rich, immersive sound layered with Dolby Atmos and AI optimisation. From clear dialogue to explosive action, every moment sounds fuller, deeper, and more real.

Dolby Atmos
Dolby Atmos puts you right in the middle of the action with sound moving all around, even overhead, delivering big, room-filling audio that feels like a proper cinema experience at home.
*lmage simulated for illustrative purposes.

Hi-Concerto
Hi-Concerto lets your TV and soundbar work together at the same time, delivering fuller, richer sound — without extra cables or complicated setup.
*Hi-Concerto works with selected Hisense audio products.

IMAX Enhanced
IMAX quality cinema need not be out of reach. Hisense’s IMAX Enhanced TVs are certified by the IMAX corporation and Hollywood’s leading technical specialists to deliver IMAX’s signature brand picture quality and DTS®-powered audio immersion from the comfort of your own home. Dive deeper into the worlds most innovative movie-going experience for an immersive audio-visual experience.
*Screen image simulated.

Dolby Vision IQ
Dolby Vision IQ automatically adjusts your TV’s brightness, contrast, and colour based on your room lighting, so you always get a clear, accurate HDR picture without changing settings.
*Image simulated for illustrative purpose.

Filmmaker Mode
Experience the message as it was intended with Filmmaker Mode. Adjust your video to its original settings to see details like the sound, aspect ratio, colour, frame rate, and more as it was originally envisioned for the most authentic display of your favourite filmmaker’s masterpiece, before it was altered for generic viewing.
*Screen image simulated.

Native 165Hz Game Mode
React faster and dominate every match with a 165Hz panel, VRR, and auto low-latency that keeps your moves instant. AI motion processing sharpens every detail, so even the fastest action stays smooth, precise, and fully under your control.

AMD FreeSync Premium Pro
AMD Variable Refresh Rate keeps your gameplay smooth and responsive. It matches your TV’s refresh rate to your graphics performance, reducing lag, screen tearing and stutter — even when the action heats up. With full HDR and wide game support, you stay locked into the game, not distracted by interruptions.

Game Bar
Control the game in real time. Pull up the Game Bar mid-match to track frame rate and performance instantly. Tweak brightness, contrast and aspect ratio on the fly — no pauses, no menus. Stay locked in, stay smooth, stay ahead.
*Game Bar simulated. The UI design and function may vary.

AI Sports Mode
AI Sports Mode automatically detects sports content and optimises picture and sound in real time, with smoother motion and boosted crowd noise for a more live-at-the-stadium feel.

VIDAA OS
With a faster, more customisable operating system, finding great entertainment fast has never been easier. Switch between apps and connected devices, receive recommendations and search thousands of shows across Netflix, Disney+, tvnz+, NEON, YouTube, Prime Video and many more!
*The availability of content and applications may vary.

VIDAA Smartlife
With the Smart Life – loT Dashboard, you can easily manage your smart home right from your TV. Check the status of your appliances and control lights and curtains all in one simple interface. Plus, it supports the Matter protocol, making home automation a breeze!

AI Voice Assistant
Voice assistant offers fast, convenient access to TV with support for 28 languages. Enjoy effortless voice search and navigation while keeping your data private. Find your favourite shows and movies with ease with voice control.
*Available languages vary by region. *Images are for reference only.

Multiview
Watch your favourite game while tracking the latest scores and follow the news alongside your top shows. MultiView* lets you personalise your screen, so every moment is just the way you want it.
*Device and content restrictions apply.

Smart Home Ready
Merge your smart home into a single point of command. Switch on “Film Mode” via Apple Home, or check the status of your appliances via Matter, to dive into movie night, or immerse in seamless music playing in all rooms.
*Apple, AirPlay, Apple Watch, HomeKit, HomePod mini, iPad, iPhone, and Mac are trademarks of Apple Inc., registered in the U.S, and other countries and regions. *VIDAA Smart Life works with Matter certified devices, software updates are required to enable the function. *Alexa is available in certain languages and countries.

Solar Remote
The Solar Remote means never having to change batteries again! Its built-in solar panel and USB-C charging port mean you’ll always have power, making it the eco-friendly choice for hassle-free control.
*Image for reference only. Actual product may vary.
Specifications vary from country to country (even though products may have the same model number). We strongly advise to always check the specifications before purchase.
Need help or advice on a Hisense product?
Choose one of the following ways to contact our Hisense Customer Care team.
Via Phone or Online from 10:30AM to 7PM Monday - Friday,
11:00AM-5PM Saturday NZST
New Zealand
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